Dialing local calls to require 10 digits

Changes are coming for dialing local calls within the 970 area code.

Starting April 21, residents should dial 10 digits for all local calls — the 970 area code plus the seven-digit phone number.

Last July, the Federal Communications Commission adopted an order that designated 988 as the new nationwide three-digit phone number to reach the National Suicide Prevention Lifeline. The phone number is expected to be operational by the summer of 2022.

Area codes in 37 states where 988 is a working prefix and that currently use seven-digit local dialing must switch to 10-digit local dialing. This includes the 970 area code.

Calls will still be completed if this is not done during the transition period after April 21, but beginning Oct. 24, forgetting to do so will prompt a recording to play, reminding the caller to redial using 10 digits.

People will also need to change seven-digit local numbers to 10-digit numbers in any devices that automatically make calls. These include home security equipment, personal emergency response systems and speed dial features on phones.

Because 988 is not yet operational, Coloradans who need mental health and substance use support should continue to contact Colorado Crisis Services by calling 1-844-493-TALK (8255) or texting TALK to 38255.